When you create an account or use caaino's services, certain information is shared with us. This policy clearly explains how that information is collected, stored, and used.
For transparency — a quick overview of the categories of data we collect
A Word for You: This Privacy Policy applies to caaino.app and its mobile app. By creating an account on caaino, you agree to this policy. For any questions, contact us at support@caaino.app.
Caaino only collects information from you that is genuinely necessary to provide our services. Requesting unnecessary data is against our policy. Data is collected in three main ways:
We never collect data through social media scraping or any other unethical means.
Caaino uses your data only for specific, legitimate purposes. The key reasons are outlined below:
| Purpose | Data Used | Basis |
|---|---|---|
| Account Creation & Management | Name, Email, Mobile | Contract |
| Age and Identity Verification (KYC) | NID, date of birth, photo | Legal Obligation |
| Payment Processing | Financial Information | Contract |
| Anti-Money Laundering (AML) | Transaction History | Legal Obligation |
| Customer Support | Contact information, history | Legitimate Interest |
| Security & Fraud Prevention | IP & Device Information | Legitimate Interest |
Your consent will be obtained for marketing communications. You can opt out of marketing emails at any time.
Caaino uses industry-standard technology to keep your data secure:
Please Note: You are also responsible for keeping your account password and login details secure. Never share your password with anyone.
Caaino never sells your personal data or shares it with advertisers. However, in certain circumstances, some information may need to be shared in order to operate our services:
When sharing data with third parties, caaino sends only the minimum information necessary — in line with the "data minimisation" principle.
Caaino.app uses cookies to enhance your browsing experience. Cookies are small files stored in your browser. Below you'll find the types of cookies we use and their purposes:
You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may cause certain parts of the site to not function properly.
Caaino's platform integrates certain third-party services. These service providers operate under their own privacy policies:
Caaino is not responsible for the privacy policies of third-party services. However, we only work with GDPR-compliant and trusted service providers.
Caaino strictly prohibits providing services to anyone under the age of 18. We do not knowingly or unknowingly collect personal information from minors.
If a parent or guardian discovers that their minor child has created an account on caaino, please contact us immediately at support@caaino.app. We will take prompt action.
Under GDPR and international data protection laws, you have the following rights. caaino respects and upholds each of them:
| Rights | What You Can Do |
|---|---|
| Right to Access | You may request to see what information we hold about you |
| Right to Rectification | You can request corrections to any inaccurate or outdated information |
| Right to Erasure | You may request that your data be deleted under certain circumstances |
| Restriction of Processing | You may request to limit the use of certain information |
| Right to Data Portability | You can receive your data in a machine-readable format |
| Right to Object | You can opt out of marketing communications |
To exercise this right, email us at support@caaino.app. You will receive a response within 30 business days.
Caaino does not retain your data longer than necessary. General retention guidelines:
Caaino may update this Privacy Policy when necessary. For significant changes:
This Privacy Policy was last June 2026reviewed and updated on.
For any privacy-related questions, requests, or complaints:
If you are not satisfied with our response, you have the right to lodge a complaint with the Curacao eGaming authority or the data protection authority in your country.
The steps we've taken to protect your privacy
Now that you've reviewed our Privacy Policy, rest assured that your personal data is protected with the highest level of security at Caaino. Sign up with confidence.